Our contact details
Name: Method Marketing
Address: St George’s Works, 51 Colegate, Norwich, NR3 1DD
Phone Number: 0330 0430736
E-mail: hello@methodmarketing.org
The type of personal information we collect
We currently collect and process the following information:
- Name
- Email address
- Telephone number
- Workplace
- Job Title
- Information provided when applying for a job
- Anonymous website user information via cookies
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To provide marketing services
- To sign up for our enewsletter
- To apply for a role with the business
We may also receive unidentifiable statistical data from Google Analytics when you use our website:
- Location (city and country)
- Device, operating system and browser used
- Social identifiers (age, gender, socio-economic status)
- On-site behaviour
This information is used to monitor and improve our website experience.
We use Mailerlite to deliver our enewsletter. This gives us information about email opens and clicks. You can unsubscribe from our newsletter at any point using the Unsubscribe link at the bottom of the message.
We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@methodmarketing.org
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
All of your data will be processed and stored securely and encrypted wherever possible.
We may keep your personal information for five years. We will then remove your data from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@methodmarketing.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@methodmarketing.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk